FAQ and tutorials

FAQ – Frequently Asked Questions

Fundamental questions and answers. Key terms.

Installing the mobile app

Downloading and installing the app on your mobile phone or tablet.

Registration and login

You must create a user account to play events. With a user account, the player/team is identified in the system. We use the Firebase Authentication service for logging in.

Mobile app permissions

The application requires certain permissions to function correctly.

Mobile app user interface

The basic interface of the application consists of 5 tabs, 4 of which are part of the bottom menu. The fifth tab is Event Detail, which is displayed after clicking on the event tile.

Game vs. Event

Explanation of the difference between the terms Game and Event.

Taking and saving photos

The app allows you to take photos during events. There are two different ways to create a photo.

Online vs. Offline

How applications behave and how they work with offline data.

Outdoor vs. Virtual

You can play games outdoors and navigate with GPS, or you can play anywhere virtually.

Public vs. Private

Events can be launched either as public or private.

Organized vs. Individual

The game can be played in two types of events. Each of them is suitable for a different type of scenario, and the app behaves slightly differently in each of these executions.

Treasure Hunt – Game Type

Treasure Hunt is a GPS game in which players/teams use tablets or mobile phones to navigate the terrain, search for treasure, answer questions and complete tasks. It differs from games like Challenge Tour and Mystery Trail mainly by the way treasures are ordered on the map.

Challenge Tour – Game Type

Challenge Tour is a GPS game in which the competitors follow a pre-designed route. They search for treasures, answer questions and complete tasks.

Mystery Trail – Game Type

Mystery Trail is a GPS game in which the contestants follow a pre-designed route. They search for treasures, answer questions and complete tasks.

Explanation of the Treasure Hunt program to the players

This video is designed to help Treasure Hunt players get fully prepared for the game. It is especially useful for self-service players who choose to play without an instructor and start the game using a QR code.

Explanation of the Treasure Hunt program to the players

This video is designed to help Treasure Hunt players get fully prepared for the game. It is especially useful for self-service players who choose to play without an instructor and start the game using a QR code.

Anytime, Anywhere, Unlimited participants

We can set up the game in any location on planet Earth, and you can play whenever you want. In person events that we host with our instructor team and tablets are conducted in the Czech Republic and Central Europe. Virtual and remotely launched events are carried out worldwide.

Organization – Global Context and Organization Context

In the event that you wish to use the gaming server for creating Games and launching Events, you will need to be assigned special permissions. Even then, you must distinguish between the global context and the context of a specific organization

Organization – Invitation and Entry into the Organization

In this chapter, we will explain how a Player becomes a member of an organization.

Organization – User Roles and Permissions

The Owner can assign different user roles to the users in his Organization, thanks to which the members of the organization will have different user rights.

Event – Launching an Event

An Event is defined as a Game launched with predetermined parameters, such as time, type of game, environment, and privacy level. To initiate an Event, use the "Create Event" button, which is located in the list of available games.

Event – Event Listings and QR Code

The list of all events organized is accessible under the menu item "Our Events". If you wish to view only the Events you have personally launched, click on "My Events".  

Event – Event Details

The Event details page provides an overview of the basic information about the Event and the game, displays a map with treasures, and lists registered players or teams, including their rankings and photos taken during the game.